AFARIA TEM - Data Collector problem

Hi All,

I have a strange problem with Afaria 7.0 SP2.

Recently TEM is not working any more.

New enrolled devices are not inserted in TEM activity collector list and old devices data are not collected by the service.

I checked everything I can (services, db services, db data, network connection, etc...) but no fault could be found.

Please, can you help me to ind out how to reactivate TEM services to trace devices?

Note: table [A_TEM_SUBSCRIBERINFO] is not updated with new devices but [A_TEM_CLIENT] is updated correctly with device id.

Thanks.

Best regards,

Andrea -