Launchpad - SupportTicketAdapter.js

Hi all,

I have an issue opening my Fiori launchpad. When I open the URL the Fiori "flower" does not stop loading. In the console I get the following error: 

GET http://sapfiogw.ls.lagaude.ibm.com:8000/sap/bc/ui5_ui5/ui2/ushell/adapters/abap/SupportTicketAdapter.js 404 (NOT FOUND) sap-ui-core.js:27

1. Uncaught Error: failed to load 'sap/ushell/adapters/abap/SupportTicketAdapter.js' from /sap/bc/ui5_ui5/ui2/ushell/adapters/abap/SupportTicketAdapter.js: 404 - NOT FOUND

I am a little bit confused, because I did not get the error the last days. The SICF service "ushell" is still activated. Google and SCN did not show any solutions..

- Why does Fiori launchpad need the SupportTicketAdapter.js?

- How can I fix the problem?

Thanks a lot!

Regards,

Michael