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SUP Messaging server update failed issue while upgrading Server.

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Hi All,

 

I have upgraded SUP 2.1.3 to SUP 2.2 but getting one error in AMP_Module table. Below is the error detail:

 

Error: Failed to sync table [AMP_MODULES]:Index 'IDX_MODULE_NAME' for table 'AMP_MODULES' would not be unique
Index 'IDX_MODULE_NAME' for table 'AMP_MODULES' would not be unique


I tried the below workarounds but no success:


1. http://infocenter.sybase.com/help/topic/com.sybase.infocenter.dc01206.0224/doc/pdf/sup_troubleshooting.pdf


2.

Sybase Unwired Platform Messaging Server not successfully updated.

The following error may occur when upgrading Sybase Unwired Platform to the latest version.

Sybase Messaging Server was NOT successfully updated. Value 0x0 not found in Install Success registry entry.  

You can also find the following error in the system event log:

Database version check failed. Database version 'nnnnn' doesn't match expected version 'NNNNN'. This may be caused by an upgrade failure. Until this issue is fixed, the services will not start. 

Workaround: In most cases, the failure occurs due to issues in CDB connectivity. Re-running the messaging server installer as follows will fix the issue in most cases.

If performing a cluster installation, run these steps in the primary node or the first Application Service Node to which the upgrade was applied:

  1. Stop the Sybase Unwired Server services on all cluster nodes.
  2. Start only the Sybase Unwired Server CacheDB service.
  3. From a Windows command window, navigate to the location where the support pack install files are extracted.
  4. Navigate to the MessagingServer subfolder.
  5. Run "setup.exe finishdbupdates=true" and wait for the setup to finish.
  6. Start the Sybase Unwired Server service using the desktop shortcut.

 

I tried the above two workarounds but still getting the errror. Request you all share your Upgrade experience for the above mentioned error.

Regards

Rahul


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