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Unlinking Devices from Afaria Device Management

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Hi there

 

I have a question concerning device Management using Afaria 7 SP5 on Premise.

 

We have several devices under Management that have been enrolled to Afaria for corporate device Management.

Let's say a Person is leaving the Company and keeps a device that is under Afaria Management.

Is there a possibility to get the device completely out of Management, reverting changes on the device made by Afaria policies and enrollment without losing private data on the phone?

When I try to Unapprove, unlink or delete a device from the device list, I see that i can't push new policies or apps to the device, but Settings that have already been pushed to the device before unlinking or removing the device seem to stay.

That means, I can't even uninstall afaria or remove Afaria from the Device-Administrators (our Company policy prohibits this), even though the device has been unlinked, unapproved or removed from the device list...

 

Do I have to reset the device and wipe all data? Or is there another possibility that I didn't find yet?

 

The Goal: When an employee is leaving the Company and there is a deal that the Person can Keep the device for private use, I want Afaria to roll back device Management, remove corporate apps, remove Settings constraints, remove app restrictions (black/whitelisting), a.s.o. Private data already on the device and private apps should be untouched and be useable as before.

 

Do you see a solution for this?

 

Cheers,

Tobias


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