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Afaria 7 SP5 enrollment server upgradation stops at 50%

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Hi Everyone,

 

Need you crucial inputs in following issue:

 

We have redundant Afaria ennvironment below are the server box setup:

 

DB (Cluster Mode)

MST1 (Afaria Server, Enrollment Server and Package Server)

MST2 (Afaria Server, Enrollment Server and Package Server)

IIS 1 (Afaria Admin and API and Selfserviceportal)

IIS 2 (Afaria Admin and API and Selfserviceportal)

Relay Server 1 (NLB)

Relay Server 2

Threat Management Web Gateway 1

Threat Management Web Gateway 2


Our currrent version of Afaria is Afaria 7 SP4 HF12.


Issue as below:

We installed SP5 Pre-requisite i.e. 2012 Visual runtime etc.

We tried to upgrade Afaria to SP5, we successfully upgraded Afaria Server and Admin and API.

However, we tried to upgrade enrollment server it stuck on 50 percent. After which the upgradation process wasn't getting processed.


Performed Troubleshoot:

1) We re-installed Afaria enrollment server with Afaria 7 SP5.

Regards,

Subash Acharya


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