How to set a time zone in Agentry.ini

Hi All,

I am working on Syclo - MRS integration. We assign a service order in MRS which is in (UTC+03:00) Kuwait, Riyadh .

When the Syclo client downloads the service order it is in a different time zone and it displays the time according to their time zone.

Which creates a mismatch in the assignments.

I have modified the time zone in Agentry.ini to pick the time (UTC+03:00) Kuwait, Riyadh. but this is not working.

Can you please check the Agentry.ini or suggest how to set this.

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[Configuration]

developmentServer=False

[TimeZoneAlias]

ABST=(UTC+03:00) Kuwait, Riyadh   

[HTTPXML-2]

authenticationCertificateStore=MY

authenticationCertificateStorePassword=

authenticationCertificateStorePasswordEncoded=false

autoDequote=true

baseURL=http://localhost:8282

basicAuthenticationPassword=

basicAuthenticationPasswordEncoded=false

basicAuthenticationUserID=

constantsFile=httpxml_sd.ini

enableAuthentication=false

enablePreviousUserAuthentication=false

httpConnectTimeout=60

httpReceiveTimeout=300

httpResolveTimeout=60

httpSendTimeout=300

listenOn=8282

name=HTTP-XML Back End

timeZoneName=(UTC+03:00) Kuwait, Riyadh

timeout=300

useSSL=false

xmlAllowXSLTScript=true

xmlNamespaces=

xmlResolveExternals=true

xmlValidateOnParse=true

[Java-1]

classPath=./ini4j.jar;./sapjco3.jar;./Java/Agentry-v5.jar;./Java;./Java/SAPCRMSM-4.1.0.0.jar;./Java/SAPCRMSM_CSS.jar

constantsFile=

deleteSource=True

enableAuthentication=True

enablePreviousUserAuthentication=True

initialHeapSize=256

maxHeapSize=512

name=Java Back End

timeZoneName=(UTC+03:00) Kuwait, Riyadh

nonStandardJavaOptions=

outputDirectory=.

performCompile=False

printBusinessLogicStackTrace=False

printStackTrace=False

reduceOSSignalUse=True

scriptsPath=

serverClass=com/syclo/sap/crm/Server

sourceDirectory=.

[System Connections]

1=ag3javabe.dll

2=ag3httpxmlbe.dll

--------------

Thanks

Neha