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Cluster nodes showing offline status on SMP 3.0 SP5 for Linux machine

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We have installed SMP 3.0 SP5 on 2 linux machines(rhel 6.4)  in a cluster environment with MSSQL 2012 database.

 

We are able to use these servers and applcation is also syncing successfully.

 

The two servers can ping each other as well

 

When we login to the SMP admin portal, we notice that on the Cluster page, only one Vluster node is ONLINE and the other OFFLINE and vice-versa.

 

For this we have tried, Troubleshooting guides mentioned in the guide, but have not succeeded.

 

such as,

deleting

In<SMP_HOME>\Server\configuration\com.sap.mobile.platform.server.launcher\fixed-sys.properties, remove the following line:  

java.net.preferIPv4Stack=true

 

Adding the binding ip in props.ini file of both server.

In the dtabase we can see entries for this in SMP_CLUSTER_MEMBER table.(attached)

 

We need help  in setting this correctly.

 

Also, sometimes the cluster page is blank as seen in screenshot.

 

Attaching the screenshots.

 

SMP Admin _App list.PNGSMP Admin _Cluster_ child.JPGSMP Admin _Cluster_ parent.JPGSMP Admin _Cluster_List.JPGSMP Admin _file sync.JPG


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