Hi All,
I am facing one issue while downloading Service Orders in SAP Service Manager 4.0 with SMP 2.3 SP03
I am working in the development environment where I have 15 - 20 Service Orders. When I am transmitting the client it downloads the rest of the configurations properly like complex tables, data tables, rules, screens etc but as soon as it hits /SMCRM/BTX_DOSERVICEORD_GET it does not downloads anything. I get a session time out error and then the ATE gets crashed.
I checked in the logs where I found -
throwExceptionToClient::com.syclo.sap.component.serviceorder.steplet.ServiceOrderFetchSteplet::throwExceptionToClient::285::ServiceOrderFetchSteplet - No roll storage space of length 2352 available for OCCURS area.
2014/05/13 14:04:12.082: ServiceOrderFetchSteplet: doSteplet returned false; no data to process
As I said its in the development environment it has hardly 15 - 20 Service Orders but when checked with the basis team it is consuming all the 65GB RAM and hence could not proceed further.
Please let me know what could be the possible error and how can I fix this.
Please advise.
Thanks and Regards
Neha Mahanty
Tags edited by: Michael Appleby